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Refund and Cancellation Policy

Registration Deposit: For all courses a $100.00 registration deposit is required. This deposit will be used for your course tuition This deposit is not refundable.

Tuition:

  • If you cancel your course prior to the first day of class, you will receive a full refund of all tuition charges minus your $100.00 deposit.
  • Except for course upgrades, if you change your course after the course begins you will be charged a $100 course change fee.
  • If you cancel your course after the start date of your classes, the first four weeks is not refundable.
  • If you cancel your course after the first four weeks and you stop your classes before you have completed 60% of your course, you will receive a pro-rated refund for the unused portion of the tuition. In addition, a fee equal to ten percent of the unused portion of the tuition will be deducted from your refund.
  • If you cancel your course after the first four weeks and you stop your classes after you have completed 60% of your course, you will not receive any refund.
  • If you cancel your course any time before completing the program for which you enrolled, the school is required by the U.S. laws to notify the immigration officials that you have dropped out of your course. In this case, you are not eligible to transfer to another school and the U.S. Immigration law requires that you leave the US within 15 days.
  • All tuition refund calculations are based upon minimum units of one week. This means that a refund is only effective as of the first Monday of the period you are canceling. Here is an example: If you tell the school on a Wednesday that you want to cancel your course immediately, the cancellation will only be effective as of the next Monday.
  • If the case of private lessons, one week prior notice is required to cancel your lessons. Here is an example: If you tell the school on a Tuesday that you want to cancel your private lessons, the cancellation will only be effective as of the following Tuesday and you will be charged for all of your scheduled private lessons from the day that you cancel (Tuesday) until the day that that your cancellation becomes effective (the next Tuesday).
  • If the school cancels or discontinues a course, the school will make a full refund of all tuition you have paid for that course.
  • The school does not participate in the State of California Student Tuition Recovery Fund.
Accommodations:
  • There is a $50 fee to change any accommodation after it has been confirmed.
  • If you cancel your accommodations less than 30 days before your scheduled check-in there is a $250 cancellation fee.
  • If you want cancel your accommodations after check-in, a thirty-day advance notice is required. If you do not give a thirty-day advance notice, you must pay for the accommodations for those thirty days.
Internship Program Fee:
  • If you cancel your English internship before the start date of your courses, the internship program fee is refundable.
  • If you cancel your English internship after the start date of your courses but before an English internship has been found for you, there is a $300 cancellation fee.
  • If you cancel your English internship after the start date of your course and after an English internship has been found for you, the internship program fee is not refundable. This rule will apply even if you have not started the internship.
Airport Pickup Fees: If you requested airport pickup, the airport pickup fee is not refundable unless you cancel the airport pickup in writing at least 10 days before your scheduled arrival.

Express Mail Charges: Express mail charges are not refundable.

Extension of Courses: If you extend your courses or accommodations, each extension shall be considered a new enrollment for purposes of this refund policy.

Payment of Refunds: Refunds will be paid within 30 calendar days of your request. To obtain a refund you must do all of the following:

  • Make a written request to the school;and
  • Return the original Form I-20 document issued to you by the school.
  • We can only pay refunds to the person or company from whom the funds originated.

Holidays: The school is only closed on certain national holidays. Except for private lessons, no credit or make-up time will be granted for lessons lost because of holidays.

 

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